Shipping policy

Delivery Times
Delivery times are estimated based on your location. Once shipped, domestic deliveries typically take 5-10 business days.

It's usually around 2 weeks from the purchase to receive a replacement card or a printed study guide.

For the card after the completion of the course, it could take up to 6 weeks. You can use the Certificate of Completion in the meantime.

Lost or Damaged Items
If your card is lost or damaged during transit, please contact us within 7 days for assistance in resolving the issue.

Contact Us
For any questions regarding shipping, please contact our customer service team at 

1 800-607-2329